Do I need to setup an appointment? Do you take
We believe that finding and renting the perfect apartment at Forest
Ridge should be easy – and because of that, no appointment is
necessary to tour our apartment community. However, we encourage
you to call ahead and schedule an appointment so we can assist you
as soon as you arrive. If you do decide to stop by without an
appointment, please arrive no later than one hour prior to closing
if you would like to tour the property. Everyone over 18 must
have a valid photo ID to tour the property.
What is the application fee and is it
The application fee is $50 per person. The $50 application
fee is non-refundable.
Can I complete an application online? Where is the
online lease form?
Yes, you can complete an application online! You will find
the “apply online” tab on our website, at the top of the page
between the “residents”
and “contact” tabs.
What utilities are residents responsible for?
Residents are responsible for electric service and gas
service. Electric service must be set up through the
Cuyahoga Falls Electric prior to move-in.
Gas service must be set up through Dominion Energy.
Am I required to have Renter’s Insurance?
For the benefit and
protection of all residents, there is financial responsibility
requirement in which you must have insurance protection during the
term of your lease agreement. As such, you must provide
evidence of personal liability insurance with limits of liability
in an amount not less than $100,000 per occurrence. To assist
you in meeting this requirement, we have a program with an
independent insurance carrier from which you can choose to obtain
renter’s insurance. Through this program, all our residents
are pre-approved for ePremium Plan renter’s insurance which offers
high-quality, low-cost coverage with products that are designed
specifically for residents of professionally managed apartment
communities. To sign-up for a policy
with ePremium you can go
online at www.epremiuminsurance.com or
utilize the link on our home page. You can satisfy your
financial responsibility requirement and obtain renter’s insurance
through this program, or you may choose to secure coverage on your
Do you offer furnished apartments?
We’ve formed relationships with several furniture rental companies
that can make your new apartment home feel like home. For more
details, please contact the leasing office.
Lease and Community Questions
Is my security deposit totally refundable?
Yes, provided the lease agreement has been fulfilled and the
apartment is left clean and free of any damages. A 60 day, paid,
written notice is also required before move-out. Any final
balances due are deducted from the security deposit before being
When is my rent payment due?
Rent is always due on the first of the month.
What day of the month am I liable for a late
Rent is always due on the first and a $100.00 late charge is
assessed on the sixth (6th) of the month. All
payments must be received no later than the close of business on
the 5th to avoid late charges. Additionally, a $100.00 late
charge is assessed on any balance carried over $50.00.
Will you accept electronic payments from my
Rent is accepted by credit card, debit card, personal check,
cashier's check or money gram wire transfer. To make an
electronic payment you must enroll in our online services.
You will need your resident code to do this. Any of the
office or leasing staff can assist you with obtaining your
code. Once enrolled, you may schedule a monthly recurring
payment to be deducted from your checking account or charged to
your credit card or debit card.
Is there a place where I can pay my rent after office
The fastest and most convenient way to pay your rent is
electronically through our online system.
Who do I write the rent checks out to?
You can make checks and cashier’s checks payable to Forest Ridge
Apartments. We do not under any circumstances accept
What kind of pets do you allow? How many pets may I
Cats and dogs are allowed. We do have a few restricted breeds
which include Rottweiler, Dobermans, Chows, Pit Bulls,
Akitas, and German Shepherds. These breeds or any mixture of
are not allowed. You may have
to (2) pets
Are there any deposits, special fees, or monthly charges to
have a pet? What are rules regarding pets?
A non-refundable fee is
required. Through our
insurance provider, we also offer pet renters
insurance. There is also a monthly pet rent of $40 per
owners are required to pick up after their pets. To maintain the
look and safety of the community, residents who do not pick up
after their pets can and will be charged a $50.00
must be on a leash at all times and cannot be left outside on
patios or balconies unattended.
If I get a job transfer, can I break the
Yes, if the lease buy-out fee has been paid. The 60-day written
notice is still required as well and rent must be paid through your
notice period. If you need to break your lease for any reason
please come in and meet with the Manager to get a total of all the
fees required in writing.
How can I refer a friend?
If Forest Ridge is just your style, chances are your friends will
feel just as at home here as you do. Simply have your friend
mention you referred them on their first visit to Forest
Ridge. You may also call, email or drop by the leasing office
to recommend a friend or learn more about Forest Ridge’s resident
If something needs to be repaired in my apartment, how do I
You may call the office, send an e-mail, or leave a message with
the answering service. You may also submit work orders online
if you are enrolled in our online services. You will need
your resident code to do this. Any of the office or leasing
staff can assist you with obtaining your code.
There is a person who might be staying with me for a while,
is that permitted by the lease?
Yes, if someone is temporarily staying with you for 10 days or less
just let the office know. If someone is permanently staying with
you, they need to fill out an application and go through the
I have a motorcycle, where can I park it?
Motorcycles may be parked in any regular parking space. They cannot
be parked on patios, on sidewalks, breezeways, or common areas.
I will be moving out. What do I need to
Forest Ridge requires a 60-day written notice, which you are
responsible through, prior to move-out. This is required
regardless if the lease is ending or you are breaking your lease
early. If you need to move-out at the end of your lease term,
please remember to come in 60 days prior to the lease expiring to
provide your written notice.
Do you allow satellite dishes?
We do allow satellite dishes with prior approval from Forest Ridge
management. There are a few requirements and guidelines for
installing the equipment. We also require $50,000 in
liability coverage (in addition to the $100,000 required liability
coverage per apartment) and proof of the additional renter’s
insurance prior to installation. If you are interested in
getting satellite cable service, please stop by the leasing office
for more specific requirements for your building and location prior
Can I grill on
Electric grills are permitted
and must be placed ten feet from the building. Gas and
charcoal grills are not allowed
I’m locked out of my apartment. What do I
If you are locked out during business hours, you can come to the
office to be let back in your apartment. If you are locked
out after hours you can call emergency maintenance to let you back
in. Please note, there is a $50.00 charge for after-hours
lockouts due at the time of service payable by check, cashier’s
check, or money gram wire transfer. No cash is
accepted. We will need to verify that you are on the lease
with a photo ID or by verifying personal information in the
I’ve lost my apartment and/or mailbox keys. What do I
do? What if I want my locks changed?
If you lose your key during business hours, you can come to the
office to be let back in your apartment. If you lose your key
after hours you can call emergency maintenance to let you back
in. Please note, there is a $50.00 charge for after-hour’s
lockouts due at the time of service payable by check, cashier’s
check, or money gram wire transfer. No cash is accepted.
There is also a $5.00 charge to purchase a new key. If
you would like the locks completely changed out there is a $50.00
lock change charge for new keys and lock installation which due
before the work is completed. We will need to verify that you
are on the lease with a photo ID or by verifying personal
information in the file.
I am not a smoker; do you offer smoke-free apartments?
Forest Ridge is SMOKE-FREE. Residents can smoke on their
patios or balconies but not in their homes.